What is Xtify RETAIN?
RETAIN will send notifications to your users based on the time since the application was installed or last opened.
For each of your applications you can easily set-up a retention plan for the whole application lifecycle. You can just let it run or come back at any time and adjust it.
The retention plan is a collection of checkpoints - points in time when you communicate with your users. Each checkpoint contains the message you want to send and the rules that determine when it is sent. For your convenience, we have prepared some checkpoint templates to get you started.
Sample Retention Plan
Set-up RETAIN
Step I. Implement the Xtify code within your application and enable RETAIN.
- To install the code, please see our implementation guides for Android, iOS and BlackBerry.
- To be able to use RETAIN, enable your application to send application usage reporting. See instructions below.
Application Usage Reporting
In order to report your application usage, you need to send an application-opened message when your user opens the application. You can do this by calling the following URL with an HTTP POST method and the query parameters described below. The action is APP_OPENED.
Client Metric URL
http://api.xtify.com/1.2/client/metrics
Action
APP_OPENED
Parameters
HTTP Post Method Example
Response Codes
Step II. Create a retention plan for your application
- Choose the target application for your plan (each app key requires a separate plan).
- Create your plan by adding checkpoints. Add a blank checkpoint or use our templates as a thought starter. You can further modify each template to match your needs. You can even include HTML!
- For each checkpoint, set the time when you want the mobile user to receive the message, according to his or her time zone. Each checkpoint message will be sent to each mobile user only once.
- Make sure that you first save your plan and then activate the checkpoints you want to be live at this time.
- You can come back to view or edit the plan for an application by selecting the application name at “Choose target application for this retention plan”.
NOTE: For Blackberry, only the Notification Body will be sent (512 character limit).
Sample Messages
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